af444 Privacy Policy

01Introduction

This Privacy Policy ("Policy") describes how af444 collects, processes, stores and protects personal information provided by users who access or use the af444 online casino and sports betting platform available at https://af444.vip. This Policy forms part of your agreement with af444 and should be read alongside our Terms and Conditions.

By registering an account on af444 or continuing to use the platform, you consent to the collection and use of your personal information as described in this Policy. If you do not agree with any part of this Policy, you should stop using af444. We recommend all players read this Policy in full before completing registration.

02Data Controller

af444 is the data controller responsible for the personal information collected through the af444 platform. As data controller, af444 determines the purposes for which your personal data is collected and the manner in which it is processed. For all privacy-related queries, requests to exercise your data rights, or complaints about how af444 processes your personal information, please contact the af444 privacy team using the contact details in Section 14 of this Policy.

af444 will respond to all legitimate data subject requests within 30 calendar days of receipt. In complex cases this period may be extended by a further 60 days, and af444 will inform you of any such extension within the initial 30-day period. af444 will never charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive.

03Information We Collect

af444 collects personal data through several channels: directly from you when you register and use the platform, automatically via technical systems when you access the platform, and in limited circumstances from third-party identity verification and payment providers. The categories of personal data collected are as follows:

af444 does not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, or data relating to health or sexual orientation. Where identity documents submitted for KYC contain such information incidentally, it is not extracted or processed for any purpose other than verifying the identity of the account holder.

04How We Use Your Information

af444 uses the personal data it collects strictly for the purposes described in this Policy. We do not use your data for purposes incompatible with the reasons for which it was originally collected. The primary purposes for which af444 processes your personal data are:

• Account creation and management: to set up and maintain your af444 account, verify your identity and eligibility, and manage your account settings throughout your relationship with af444.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa or Mastercard, verify payment method ownership, and maintain a complete and accurate transaction record for your account.
• KYC and regulatory compliance: to verify your age (minimum 21 years), identity and address as required for responsible gaming compliance and to meet applicable anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Platform security and fraud prevention: to detect, investigate and prevent fraudulent transactions, account abuse, bonus misuse, collusion, money laundering and other prohibited activities, including automated analysis of transaction patterns and account behaviour.
• Customer support: to respond to your queries, resolve disputes, handle complaints and provide technical assistance in relation to your af444 account, payment transactions or gaming activity.
• Responsible gaming: to monitor account activity for indicators of problem gambling behaviour, to enforce deposit limits, loss limits, time-out periods and self-exclusion arrangements, and to fulfil af444's obligations under its responsible gaming policy.
• Platform improvement and analytics: to analyse anonymised and aggregated usage data to improve the performance, usability and content of the af444 platform. This analysis does not identify individual players and is conducted at a group level only.

05Legal Basis for Processing

af444 processes your personal data on the following legal bases:

• Contractual necessity: processing your identity, contact and financial data is necessary for af444 to provide the services you contracted for when you registered and agreed to the Terms and Conditions. Without this processing, af444 cannot provide account management, payment processing or access to games.
• Legal obligation: processing your data for KYC verification, age verification, AML compliance and fraud reporting is required to meet legal and regulatory obligations applicable to af444's operations. These activities cannot be waived at a player's request.
• Legitimate interests: processing technical and usage data for platform security, fraud detection, responsible gaming monitoring and service improvement is necessary for af444's legitimate business interests, provided those interests are not overridden by your privacy rights.
• Consent: where af444 sends optional marketing communications such as promotional offers, bonus announcements or seasonal promotions tied to Eid or Pohela Boishakh, it does so on the basis of your explicit consent. You may withdraw consent for marketing communications at any time by contacting [email protected].

06Sharing Your Information

af444 does not sell, rent or commercially trade your personal data to any third party. af444 shares your personal data only in the following limited circumstances:

• Payment service providers: your mobile wallet number or bank reference is shared with the relevant payment gateway (bKash, Nagad, Rocket, Upay, or card network processors) solely to execute deposit and withdrawal transactions you initiate. These providers act as independent data controllers for their own payment processing activities.
• Identity verification providers: your identity documents and biographic data may be shared with third-party KYC verification service providers engaged by af444 to perform identity and age verification checks. These providers are contractually bound to process your data only for the purposes specified by af444 and to maintain appropriate security measures.
• Game content providers: limited technical session data is shared with licensed game studios and providers such as Pragmatic Play and Evolution Gaming solely to deliver game content and resolve technical disputes. No personally identifiable information beyond what is technically necessary is shared with game providers.
• Law enforcement and regulatory authorities: af444 may disclose personal data to law enforcement agencies, financial intelligence units or other governmental authorities where required by applicable law, court order or regulatory requirement. af444 will notify affected account holders of such disclosures where legally permitted.

07Cookies and Tracking Technologies

af444 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences and analyse usage patterns. The following types of cookies are used on the af444 platform:

• Essential cookies: strictly necessary to operate the af444 platform and cannot be disabled. They include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and cookies that remember your language preference. These cookies do not collect personal data for marketing purposes.
• Performance and analytics cookies: af444 uses anonymised analytics to understand how players use the platform — for example which game categories are most frequently accessed and where technical errors occur. This data is aggregated and cannot be used to identify individual players.
• Functional cookies: remember choices you make on the platform such as your preferred language setting, to provide a more personalised experience. Disabling functional cookies may affect the usability of some platform features.

You may control cookie settings through your mobile browser settings. Please note that disabling essential cookies will prevent you from logging into your af444 account and using the platform. af444 does not use third-party advertising cookies or track your activity across other websites for advertising retargeting purposes.

08Data Security

af444 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, destruction or accidental loss. These measures are reviewed and updated regularly to address emerging security risks. The security measures in place include:

• SSL/TLS encryption for all data transmitted between your device and the af444 platform, ensuring that your login credentials, payment details and account information cannot be intercepted in transit.
• Encrypted storage for sensitive personal data fields including identity document references and financial data. af444 does not store full payment card numbers in its own databases — these are handled exclusively by PCI-DSS compliant payment processors.
• Access controls limiting personal data access to af444 staff members whose roles require it, on a need-to-know basis. All staff with access to personal data receive mandatory data protection and security training.
• Regular security assessments and penetration testing to identify and remediate vulnerabilities in the af444 platform infrastructure before they can be exploited. af444 maintains an internal security incident response plan to manage and contain any data breach in the shortest possible timeframe.

Despite af444's robust security measures, no internet-based platform can guarantee absolute security against all possible threats. Players are encouraged to use strong, unique passwords, enable any available two-factor authentication, and notify af444 immediately if they suspect unauthorised access to their account.

09Data Retention

af444 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any legal or regulatory minimum retention periods. The retention periods applicable to the main categories of personal data processed by af444 are as follows:

• Account and identity data: retained for the duration of your active account plus a minimum of 5 years following permanent account closure, reflecting AML and KYC regulatory requirements applicable to online gaming operations.
• Transaction and financial data: retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping obligations. This data may be required by regulatory authorities for audit or investigation purposes.
• Customer support communications: retained for 2 years from the date of the last communication, unless the communication relates to a dispute or regulatory matter in which case it is retained for 5 years. After the applicable retention period expires, personal data is securely deleted or anonymised.

When the applicable retention period for any category of personal data expires, af444 will securely delete or irreversibly anonymise that data so that it can no longer be attributed to any identifiable individual. Anonymised or aggregated data may be retained indefinitely for statistical and analytical purposes.

10Your Privacy Rights

As a player on the af444 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the af444 privacy team at [email protected] with your full name and the mobile number registered to your account so we can verify your identity before processing your request:

• Right of access: you may request a copy of the personal data af444 holds about you. af444 will provide this in a structured, commonly used format within 30 days of a verified request. The first copy is provided free of charge.
• Right to rectification: if personal data af444 holds about you is inaccurate or incomplete, you may request that it be corrected or completed. Where af444 has shared the inaccurate data with a third party, it will notify that party of the correction where reasonably practicable.
• Right to erasure: you may request that af444 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other legal basis applies, or where the data has been processed unlawfully. This right is subject to af444's legal obligations to retain certain data for regulatory compliance.
• Right to restriction: you may request that af444 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed or where you contest the legal basis on which af444 is processing your data.
• Right to data portability: where af444 processes your personal data on the basis of consent or contractual necessity by automated means, you may request that af444 provide your data in a machine-readable format for transfer to another service provider.
• Right to withdraw consent: where af444 processes your personal data on the basis of your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal and does not affect processing carried out on other legal bases.

af444 will respond to all verified data rights requests within 30 calendar days of receipt. In complex cases this period may be extended by a further 60 days, and af444 will inform you of any extension within the initial 30-day period. af444 will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive.

11Payment Data and Mobile Wallets

af444 processes payment transactions in Bangladeshi Taka (BDT) via mobile wallet services including bKash, Nagad, Rocket and Upay, and via card networks for Visa and Mastercard transactions. When you initiate a deposit or withdrawal, af444 shares only the minimum personal data necessary to execute the transaction with the relevant payment provider. For bKash, Nagad, Rocket and Upay transactions this typically means your registered mobile wallet number. For Visa and Mastercard transactions, card data is entered directly into the card network's secure payment gateway and is not stored in af444's own systems.

af444 maintains a complete transaction history for each player account, recording the date, time, amount, payment method and reference number of every deposit and withdrawal. This transaction history is available through the account dashboard and is retained for a minimum of 5 years for financial compliance and dispute resolution purposes.

12Children and Minors

The af444 platform is strictly intended for adults aged 21 years and above. af444 does not knowingly collect personal data from persons under 21 years of age. Age verification is enforced during the KYC process as a mandatory step before any account is fully activated or any withdrawal is processed. Where af444 discovers or has reasonable grounds to believe that personal data has been collected from a person under 21, that data will be deleted immediately, the associated account will be closed, and any balance will be dealt with in accordance with af444's underage gaming policy.

13Changes to This Policy

af444 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements or af444's data processing practices. The current version of the Privacy Policy will always be available at https://af444.vip/privacy-policy and will display the effective date at the top of the document. Material changes — for example changes that affect how af444 uses your personal data or expand the categories of third parties with whom data is shared — will be communicated to registered players by notification to the mobile number or email address associated with their account.

Your continued use of the af444 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the platform and may close your account by contacting [email protected]. af444 recommends all players review this Policy periodically to stay informed of how their personal data is being protected and used.

14Contact and Complaints

For all privacy-related queries, requests to exercise your data rights, questions about this Policy, or complaints about how af444 has handled your personal data, please contact the af444 privacy team. The privacy team is available 7 days a week and operates on Bangladesh Standard Time (BST, UTC+6). af444 will acknowledge receipt of all privacy communications within 2 business days and provide a substantive response within 30 calendar days.

Email: [email protected]

When contacting the af444 privacy team, please include your full name, the mobile number registered to your af444 account and a clear description of your query or request. af444 will never ask for your account password via email or any other channel. If you receive a communication claiming to be from af444 that requests your password, report it to [email protected] immediately.